Exchange and return

  • Can I try on the items that I have bought?

    You can open the packaging and examine/try on the items. The items have to be in the same condition and amount as when you receive it, if you are to receive a complete refund if you use your right of withdrawal. You must therefore be careful when examining the items.
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  • How can I use my right of withdrawal?

    As a citizen in the EU you have the right to return your purchases within 14 days for a full refund. You can do so for any reason – even if you simply changed your mind. The "cooling off" period expires 14 days after the day you received your goods. If this period expires on a non-working day, ...
  • How to return or/and change items?

    If you wish to return/change the item (s) you have ordered, you can do this by sending the item back to our storage. When we receive the items we will fully refund the amount you paid. You are then free to place a new order on mmstore. RETURN ADRESS FOR INTERNATIONAL CUSTOMERS: Dreamlogistics ...